xe6 Terms & Conditions — A Complete Guide to Using the Platform

1 General Terms

By accessing or using the xe6 platform, you agree to these Terms & Conditions in full. These terms form a legally binding agreement between xe6 and its users. If you do not agree with any part of these terms, please discontinue use of xe6.

The xe6 Terms & Conditions may be updated at any time. When changes are made, a notice will be posted on the website and sent to your registered email address. Continued use of the platform after any update constitutes acceptance of the revised terms.

• These terms are available in both English and Bengali; in the event of any conflict, the Bengali version shall prevail.
• xe6 reserves the right to restrict or terminate service to any user at any time, without providing a reason.
• We recommend reading these terms when you first register and reviewing them periodically thereafter.

2 Account Registration & Eligibility

You must be at least 18 years old to register an account on xe6. All information provided during registration must be truthful, accurate, and up to date. Providing false information may result in account closure at any time and forfeiture of any funds held.

Account Registration Requirements

• Each individual may only register one account — creating multiple accounts using the same mobile number, email address, or device is strictly prohibited.
• An account may only be used by the registered account holder and must not be shared with or transferred to anyone else.
• Users are solely responsible for keeping their passwords secure and are liable for all activities carried out under their account.
• Incomplete KYC (Know Your Customer) verification may result in large withdrawals being blocked.
• Mobile number or email verification is required at the time of registration.

3 Bonus & Promotion Terms

Xe6 offers a range of bonuses and promotions — including a welcome bonus, reload bonuses, cashback, free spins, and VIP rewards. Each bonus comes with its own terms, which you should read carefully before use.

General Bonus Terms

• To withdraw bonus funds, the applicable wagering requirement (typically 20x to 35x) must be met.
• The welcome bonus is available to new members only and can be claimed once. Attempting to claim it across multiple accounts will result in all accounts being closed.
• Bonuses are generally valid for 7 to 30 days; any unused bonus will be cancelled upon expiry.
• Certain games (such as Live Baccarat and Roulette) may be excluded or partially counted towards bonus wagering requirements.
• Withdrawing while a bonus is active may result in the cancellation of the bonus and any winnings derived from it.
• xe6 reserves the right to modify, suspend, or cancel any bonus programme at any time.

4 Deposit & Withdrawal Policy

Deposits and withdrawals on xe6 can be made via Mobile Banking, Nagad, Rocket, and USDT. All financial transactions are processed through secure, encrypted channels.

Deposit Policy

• The minimum deposit amount is BDT 100; the maximum limit may vary depending on the payment method.
• Deposits must be made from a payment account registered in your own name.
• Deposits are generally credited instantly. In the event of a failure, a refund will be processed within 24 hours.

Withdrawal Policy

• The minimum withdrawal amount is BDT 300.
• Withdrawals can only be made to the same payment method used for the original deposit.
• Large withdrawals may be held up if KYC verification has not been completed.
• Withdrawals are typically processed within 15 minutes to 24 hours.
• xe6 may request additional verification for any transactions deemed suspicious.

5 Betting Rules

Xe6 offers Sports Betting, casino, live dealer, slots, and virtual games, among other gaming options. Each category has its own detailed rules, though certain general rules apply across all sections.

• Once a bet is confirmed, it cannot be cancelled. Please review all details carefully before confirming.
• If a game is interrupted due to a technical issue, xe6's decision on the outcome will be considered final.
• If an event is cancelled in Sports Betting, the staked amount will be refunded.
• The odds at the time a bet is placed will apply, regardless of any subsequent changes.
• xe6 reserves the right to withhold payouts if suspicious betting patterns are detected.
• The RTP (Return to Player) rate for all games is clearly stated on the respective game pages on xe6.

All games on xe6 are RNG (Random Number Generator) certified, meaning every outcome is determined entirely by chance. Game results are never manipulated and are regularly audited by independent third parties.

6 Prohibited Activities

Certain activities are strictly prohibited on the xe6 platform. These rules exist to maintain a safe and fair environment for all users.

• Operating multiple accounts under the same identity.
• Using automated bots, scripts, or software to play games.
• Attempting to gain unauthorised access to another user's account.
• Using the platform for money laundering or any other illegal financial activity.
• Exploiting or attempting to abuse weaknesses in the bonus system.
• Attempting to interfere with or circumvent the platform's security systems.
• Harassing other users or engaging in offensive behaviour.
• Registering with a false identity or fraudulent documents.

7 Responsible Gaming Policy

Xe6 believes gaming should be entertainment — never a problem. That is why responsible gaming is a core part of how we operate. This section of our Terms & Conditions is among the most important.

• Any member may set their own daily, weekly, or monthly deposit limits.
• You may take a cooling-off period ranging from 24 hours up to 6 months.
• Once Self-Exclusion is activated, the account cannot be reactivated before the specified period has ended.
• Parents can request parental control support to prevent underage access to xe6.
• If signs of problem gambling are identified, our support team will provide assistance.

For more information on responsible gaming, please visit our Responsible Gaming View page.

8 Account Closure & Suspension Policy

Xe6 reserves the right to temporarily suspend or permanently close accounts under certain circumstances. Users may also request account closure themselves.

Xe6 may close an account if

• If false information provided during registration is found to be fraudulent.
• Evidence of involvement in prohibited activities is found.
• Upon receipt of a court order or directive from a regulatory authority.
• If an account has been inactive for an extended period (more than 12 months).

If the user wishes to close their account themselves

• Contact the support team via live chat or email.
• Please withdraw any remaining balance before closing your account.
• Any active bonuses will be cancelled upon account closure.

9 Dispute Resolution Process

For any disputes or complaints, please contact xe6 customer support in the first instance. Most issues are resolved within 24 to 72 hours.

• An initial response will be provided within 48 hours of a complaint being submitted.
• Complex cases may require up to 7 business days to investigate.
• If you are not satisfied with xe6's decision, you may escalate the matter to the relevant licensing authority.
• In the event of a dispute over game results, server logs will serve as the definitive record.
• In financial disputes, a decision will be made based on a review of the relevant transaction records.

10 Rule Changes & Amendments

Xe6 reserves the right to update these Terms & Conditions, in part or in full, at any time. Members will be notified at least 7 days before any changes take effect.

• For significant changes, a notification will be sent to your registered email address.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated Terms.
• The date of the most recent update will always be displayed at the top of this page.
• Previous versions of the Terms may be provided upon request through customer support.

If you have any questions about these Terms & Conditions, please contact our customer support team. We are always ready to help.